Terms of service

Last updated: August 22, 2026

Welcome to STITCHL. By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully before placing an order.

1. General Conditions

  • By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our products, design, or services without express written permission from STITCHL.

2. Products & Print-on-Demand Fulfillment

  • All products listed on STITCHL are custom-printed upon order placement through our fulfillment partner, Printify.

  • Color Accuracy: We make every effort to display the colors and images of our products as accurately as possible. However, exact print colors may vary slightly depending on monitor displays and printing fabric textures.

  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction at our discretion.

3. Pricing & Payment Terms

  • Prices for our products are subject to change without prior notice.

  • We reserve the right to modify or discontinue any product or promotion at any time.

  • All purchases are processed through secure third-party payment gateways (e.g., Stripe, PayPal, Apple Pay). You agree to provide current, complete, and accurate purchase and account information for all transactions.

4. Shipping & Delivery

Delivery estimates, rates, and tracking details are detailed in our Shipping Policy. STITCHL is not responsible for shipping delays caused by customs clearance, local postal disruptions, or incorrect shipping addresses provided by the customer.

5. Returns, Refunds & Replacement

Our policies regarding damaged goods, misprints, sizing, and cancellations are strictly governed by our Return & Refund Policy. Please review this policy before making a purchase.

6. User Content & Intellectual Property

  • All graphics, logos, typography, product visual mockups, and designs displayed on STITCHL are the exclusive property of STITCHL.

  • Any unauthorized use, reproduction, or distribution of our proprietary artwork or trademarked materials is strictly prohibited.

7. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the Site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts.

  • To violate any international, federal, or state regulations, rules, or laws.

  • To upload or transmit viruses, malware, or any other malicious code.

  • To collect or track the personal information of others without authorization.

8. Limitation of Liability & Indemnification

STITCHL shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products, inability to access our services, or any delays in fulfillment and shipping. You agree to indemnify and hold harmless STITCHL and its affiliates from any claims arising out of your breach of these Terms.

9. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with applicable laws.

10. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Brand Name: STITCHL

  • Email: support@stitchl.com